Hualien City Office at a Glance


City Office Today

l   The city has been governed by 15 elected mayors, and Chih-hsuan Tien is the present mayor of Hualien City.


l   Upholding the TQM and government corporatization policies of the government, the Hualien City Office will serve citizens through friendlier management and sincere, quick and convenient services:


Department of Civil and Hakka Affairs

1. Civil Affairs, Autonomy Affairs, Land Administration, Mediation, Election Affairs.

2. Religious Protocol, Education and Culture, Sports, Hakka Culture

3. Public Works, Representation, Proposal on Budget for Representative Works, Basic Level Works Budgeting

4. Conscription Administration

5. Naming and Renaming of Roads, Door Number Tagging, Organization

6. Civil Defense, Patrolling.


Department of Finance

I. Financial Management

(I) Strengthen financial management, make fund appropriation flexible, effective use of all financial resources, annual budgeting, and balancing of budget.

(II) Assist in the collection of taxes and settlement of outstanding taxes, adjust non-tax incomes for additional sources of incomes and funding of construction.
II. Treasury

Centralize treasury control and tighten budget control, make appropriation of funds convenient through issuance of treasury checks, computerized operations for automation to speed up the transactions of funds, disbursement of salaries to civil servants, withholding of premiums for civil service and national health insurance and income tax.
III. Management of public assets

(I) Maintain proper registration of properties and strengthen the management of city-owned assets.

(II) Assist the county in collecting non-public use rent and fees and settling outstanding accounts.

(III) Pay taxes on non-public use rent in accordance with the tax advice issued by taxation authorities to taxation center before the payment deadline.



Department of Construction

Issue completion certificates on structures for urban planning (architecture management), land use certificates, proof of no damage to public facilities certificates, farm ownership certificates, certificates of temporary connection to water and power supply to structures, permits for driving trucks over 15 tons and towed trucks, land expropriation, road lighting and maintenance, road management, sewage system, public buildings, public works construction design, outsourcing, supervision of works, inspection for acceptance, road signs in urban area, route signs, road mirrors, inspection of illegal structures, review the application for road digging, road administration and outsourcing of works, and inspection for acceptance of works.



Department of Agricultural and Tourism Development

1.    Farmland for farming certificate, fishery and related operation, social services, substitute service.

2.     Diversified use of rice plantation zones (during off season), agricultural intelligence, nationwide effort in plantation, application for subsidy for relief of natural disasters.

3.     Road-side trees maintenance, certificates for using agricultural machinery and issuance (renewal) of tax-free oil consumption, application for transplant and repair of trees.

4.     Employment supervision and related business, management of street vendors in the north and south coastal zones, mud slides.

5.     Tourism, sister-city formation, old railways, industrial and commercial management.



Department of Social and Labor Affairs

Assistance for low to medium-low income classes

Welfare for the mentally and physically impaired (handbook verification), (parking ID card)

Fifth and Sixth Categories of National Health Insurance Program

Subsidy for bus (train) fares for senior citizens and disabled.

Business related to senior citizens of age 65 or older.

Support for disadvantaged families

Emergency Rescue (immediate concern)

Subsidize social groups and citations of filial piety

Rescue and Recovery of Disasters

Support children and youth (disadvantaged)

Labor Affairs

Community concerns


Department of Indigenous Affairs

Education and Culture

1. Awards for special skills among indigenous peoples


Health and Welfare

1.     Assist indigenous peoples in emergencies

2.     Offer awards for indigenous peoples in participation in accreditation of technical skills examination.

3.     Subsidize community groups of indigenous peoples

4.     Employment service and placement hotline for indigenous peoples (toll free) 0800-066-955


Economic Building

1.     Composite development fund for financing indigenous peoples.

2.     Financing small-size businesses of indigenous peoples.

3.     Subsidize medium to low income groups of indigenous peoples in building and repairing of housing.


Land Management

1.    Registration of land reserved for indigenous peoples.

2.    Registration of plantation land titles for indigenous peoples.

3.    Registration of superficies of indigenous peoples.

4.    Registration of assignment of ownership.

5.     The free use of land by indigenous peoples for construction for religious purposes.


Administration Office

1.   Receiving and sending documents, confirmation of seals, file management.

2.    Service desk, telephone switchboard, simple repair of office facilities, cleaning and maintenance

3.    Study and evaluation, information

4.    Purchase of properties and services, maintenance of the internal monitoring system.

5.    Office area management, use of facilities, property management, miscellaneous affairs, management of temporary staff, review and approve agreements on general supply and ordering, storage management

6.    National indemnity, legal affairs


Personnel Office  




Administer the operations of the Personnel Office


1. Organization and staffing

2. Vertical division of labor

3. Promotion, appointment, and dismissal

4. Referral for approval

5   Performance Evaluation, Reward and Punishment

6. Service protection

7. Registration and resignation of personnel

8. Retirement and pension

9.   Management of contract-based employees

10. Employment of disabled and indigenous peoples

11. Miscellaneous affairs



1. Training and education

2. Fringe benefits    

3. Leave management

4. Subsidies

5. Overtime duties and holiday duties

6. Official overseas trips

7. Recreation and insurance

8. Retirement and pension fund

9. Proof of employment

10. Human resources statistics



1.   Preparation of roster

2.   Registration of leave and vacation

3.   Registration of national travel cards

4.   Budget Settlement and Registration

5.   Compilation and filing of personnel data

6.   Application for employee subsidies

7.   Sponsor seminars and training programs

8.   Issuance of employee identification cards, seal and Attendance cards



Controller Office

Scope of business

Annual budgeting: General budget and department budget preparation

Accounting: Internal audits and preparation of financial statements.

Statistics: compilation of statistical data

Annual budgeting: General budget and department budget preparation

Accounting: Internal audits and preparation of financial statements.

Statistics: compilation of statistical data


Disciplinary Affairs Office

Confidentiality of public affairs, and security affairs


Cleaning Team

1.     Collection, removal and treatment of garbage

2.     Management of garbage and burial sites.

3.     Sewage system management within the zone

4.     Service of removal of regular garbage and garbage from ordinary businesses.

5.     Towing of abandoned vehicles

6.     Road cleaning and weeds removal within the jurisdiction

7.     Collection of cleaning fees

8.     Handling of stray dogs

9.     Process petitions from people

10.   Environmental inspection, law enforcement, lay charges against offense and related actions

11.   Recycling of resources (kitchen wastes recycling)

12.   Disinfection of public facilities and prevention of diseases

13.   Support the environmental protection authorities in cleaning up your home and your country campaign.


Engineering Team

We are appointed to manage the flood prevention system, including 9 pumping stations along the Meilun River in the city. These pumping stations are particular important in keeping the city from flooding during rainy seasons. Constrained by geographical location, the city is vulnerable to typhoons and heavy rainfall. As such, the city is heavily reliant on the protection of embankments along the coastline and the river banks. This is particular true during high tides when all pumping stations in the city shall be activated. Climatic changes over the years have turned extreme. The task of preventing flooding and related rescue effort in responding to emergency and the function of the sewage system is of the utmost importance. We conduct exercise drills in preventing flood and response to emergency every year in order to minimize the damage that may caused by typhoons and torrential rain.


Conservation of all green belts in Hualien is also our vital concern. We hope to turn Hualien into a garden city. Further to the routine maintenance of the natural environment, public facilities inside the parks also need proper management. We try our best to request for additional funding for such purpose in order to clean up and improve the parks in the city for providing the people here with a high living quality.

In summary, we set the following objectives and focus for the years ahead:

I.     Properly manage the patrol of the pumping stations along the river banks and coastline

II.    Park maintenance and management

III.   Appoint private sector enterprises to maintain and manage parking lots outside public facilities and temporary parking in urban areas.



Nursery Service

Business Scope

Nursery Administration

Recruitment of new pupils in the first and second terms of the year, report on families of high risk

Administration (subsidize for indigenous peoples in Nursery schools), general affairs and purchasing, secretarial work.

Administration (no tuition for children at the age of 5 and subsidize disadvantaged families, medium to low income groups, and health insurance for children)

Health and hygiene management in school, meal management, special education.



Market Management




Market Management Office

Administer all affairs of the markets

No. 31-1, Fu Hsing Street, Hualien

Assist the administrative affairs of the markets

No. 31-1, Fu Hsing Street, Hualien

Assist the upgrading of traditional retail markets program

No. 31-1, Fu Hsing Street, Hualien

Temporary centralized street vendors market (Chung Ching Market)

Management of Chung Ching Market

Junction of Chung Ching Road and Tzu You Street, Hualien

Fu Hsing Market

Management of Fu Hsing Market

No. 31-1, Fu Hsing Street, Hualien

Chung Hwa Market

Management of Chung Hwa Market

No. 199, Chung Hwa Road, Hualien

Tai Tung Market

Management of Ta Tung Market

No. 32, Ta Tung Street, Hualien

Public assets

Chung Shan Market

Management of Chung Shan Market

No. 651, Chung Shan Road, Hualien


Burial and Funeral Management

I.      Transport of corpses

II.    Leasing of funeral halls

III. Leasing of ceremonial rooms

IV. Refrigeration of corpses

V.   Make up for the deceased (cleaning, dressing, ceremonial preparation, and repair works)

VI. Parking of coffins.

VII. Cremation service (including refreshing the remains)

VIII. Depository of urns (bodies)

IX. Land burial service

X.    Protocol for Spring and Autumn Worshiping Ceremonies